Your order will ship within 3 business days of the purchase.

 Each of our ceramic ornaments and mugs is handcrafted with care, individuality, and attention to detail. Because these pieces are made in small batches and often one-of-a-kind, we do not accept returns, exchanges, or refunds on ceramic goods once an order has been placed. We encourage you to review product descriptions and photos carefully before purchasing, as slight variations in glaze, texture, or finish are part of the handmade nature of our work.

In the rare event that your ceramic item arrives damaged or broken during shipment, please contact us at service@seasonsscript.com within 3 days of delivery with clear photos of the damaged piece and its packaging. We deeply appreciate your understanding — each handcrafted piece is a labor of love, made to bring warmth and Christmas beauty to your home for years to come.